The challenge, our solution and business benefits achieved. You Might Be Surprised Who Uses Us
The company was set up by David Murphy in 1963 as David Murphy Engineering. It originally manufactured sump guards for rally cars, car ramps and then many other accessories followed. These included towbars and roof racks for commercial and passenger carrying vehicles. In 1966 David Murphy Engineering rebranded to become David Murphy Towing Brackets Ltd, trading as David Murphy Towing. In addition to towbars and accessories such as spare wheels, ladder racks and wheel clamps. In 1992 we began manufacturing Broniss. This decision proved to be a huge success and Broniss Trailers is now one of Ireland's leading light trailer brands. David Murphy Towing is also recognised as a quality secured member of the National Trailer and Towing Association (NTTA). Membership of this national body ensures that David Murphy Towing adheres to tight controls and permits its equipment to be tested and ratified. David Murphy Towing is also recommended by the Caravan Club, Caravan and Camping Club and the AA.
The Directors of Murphy Transport had previously invested in Sage 200 from another local Sage Partner and had never realised the benefits of the software solution in its current "vanilla" installed state. As a result, the benefits that management had expected from Sage 200 did not materialise and the company rather than looking for another solution looked for a more experience Sage Partner to work with to re-implement a tailored configuration of Sage 200 more suited to their business processes. Having discussed their requirements with FUEL's Senior Sage consultants, it was agreed that FUEL would now be the new Sage Partner for David Murphy Towing to restore their initial investment and put their Sage 200 project back on track.
As a result of FUEL setting-up David Murphy Towing to e-Mail their Invoices directly from Sage 200, the Invoice procedure is able to operate more efficiently and benefit from diminishing costs for printing, postage, branded stationary and labour. FUEL also helped re-design the company's Dispatch Notes to print the full details including a specific Barcode on a self-adhesive label which is then fixed directly to the package for their logistics partner to use. Following a successful implementation of Sage 200, tailored this time to the David Murphy Towing business practices, the company have now eliminated the need to create additional Excel spreadsheets for financial data or reporting. As a result the financial department of the company are able to be more efficient and pro-active in their daily tasks.
FUEL updated the David Murphy Towing Sage 200 software to the current version and through various project planning meetings, agreed what was initially expected and what was now required from of the company's investment in Sage 200. As a result of the fast moving everyday pace of the business, it was vital to be up-to-date with regard to key financial reports. FUEL re-configured Sage 200 in such a way that these key reports were extracted in a much more user friendly format that gave management a clear picture of the business as and when required. FUEL used their Sage knowledge and expertise to set-up David Murphy Towing to e-Mail their Invoices from inside Sage rather than the more costly and time consuming traditional method of posting invoices. Because of the nature of the business, David Murphy Towing rely heavily on their logistics partners and FUEL explored news ways to streamline the documentation to speed-up the dispatch of orders.
It is a pleasure to work with the new Sage 200 interface. I have used a number of solutions in the past and I find our new Sage 200 desktop extremely easy to use and full of functionality. Now that our Sage 200 is specifically implemented by FUEL to suit our way of working and complement the way we carry out our daily business, we see the benefits we initially expected and look forward to the development of our business systems with FUEL in the future.
Jonny Murphy, Managing Director
APS is a privately owned company employing 35 people and occupies a 3 acre site on which are two main warehouses that are used for stockholding & distribution. The five Directors who formed APS have each 20 - 30 years of experience working in the Aluminium & PVC industries. The company provides the widest range of Aluminium & PVC products for use in commercial & residential buildings at its 55,000 square feet of custom built warehousing and is distributed by its own dedicated fleet of curtain side lorries. The aim of the Company is to provide its customers with quality Aluminium & PVC products and work in partnership with them to help grow their business by being a part of their success and not just a supplier.
Many of the workstations within Aluminium and Plastics Solutions (APS) where legacy Windows XP PC's and therefore no longer supported by Microsoft as being end of life. The existing server environment was also showing signs of ageing and lacking the benefits of the latest Virtualisation platforms. The current IT Infrastructure also needed a more reliable back-up and in addition, a proper disaster recovery platform that was lacking from the current IT provider. APS also needed up-to-date and reliable Microsoft licencing advice in order to guarantee full legal compliance.
As a result of engaging FUEL to refresh various aspects of the APS IT infrastructure the speed of the network increased considerably with added stability. The Directors of APS can now rest a little easier now that their back-up is much more reliable and robust with the additional safeguard of a true disaster recovery solution.
FUEL replaced the ageing workstations and the legacy Windows XP operating systems. To provide a substantial increase in Networking power and functionality a new, much more powerful, server in terms of processing power and storage was installed to benefit from the new Virtualised platform. A stable, dependable backup solution from 'Veeam' was installed which also formed part of the new disaster recovery.
The Directors of Aluminium and Plastic Solutions are delighted they decided to engage FUEL to upgrade our IT Infrastructure including our server, backup and disaster recovery solution. Their Knowledge of the complex Microsoft licencing programmes was also reassuring. Our staff were very impressed with the speed, knowledge and professionalism of all the hardware team at FUEL. It would be our experience that FUEL really do live up to their status of "High Performance IT" and as a result, I would have no hesitation in recommending this company and its engineers to anyone.
Gary McNeill, Director
Situated on the famous Causeway Coast, Blair's Caravans holiday parks cater for both touring and static caravans, relying on modern facilities to ensure business success. An added form of accommodation are the Camping cabins which are the ultimate eco-cabin - secure and lockable, the camping cabins truly offer all year-round camping.
As the Blairs Caravan business has grown, the number of invoices handled by the company had increased dramatically. Many of the invoices are for repeditive items from the same supplier and as a result the risk of duplicate payments is an everyday occurrence. Time spent by external accountants during year end to link documents to back-office Sage accounts solution was both time cosuming and un-productive.
The PaperLess application enables Blairs Caravans to take advantage of all their investment they have already made in their Sage accounting solution such as installation, work practices, training, special adaptations, etc. There was no need to start working with a different accounting solution to become PaperLess.The company accountant no longer needs. Although Automatic Invoice Recognition is still seen by the company's Managing Director as one of PaperLess' most important features, he also quickly realised that due to the ease of use and automation offered by PaperLess software he could both reduce staff allocated to the accounts area, due to the increase in productivity levels, as well as lessen the skill level required to process purchase invoices. There are no more paper files to get lost or damaged, everything is digital and very simple to view or look at an invoice from any computer in the network.
FUEL implimented a Paperless Document Management software solution which integrates seamlessly to Blairs Caravans existing Sage accounting solution and at the same time will preserve the history of the historical transactions so that the complete history of all the years of accounting are available in one place satisfying the storage requirements for the UK and ROI accounting laws. All business documents such as contracts, expenses, purchase orders, quotations, and invoices will be managed by PaperLess document flow.
"Paperless allows the company to save 10,000 pounds every year with staff as well as to save employees time spent on processing invoice. We've put an end to having invoices being paid twice, because if you try to do so, PaperLess immediately tells you that the invoice has already been entered, so no need for a high skilled employee to prevent this from happening."
Colin Mayrs, Managing Director.
David Prentice BMW / MINI is a leading dealer for the German prestige motor manufacturer for 27 years and are always ahead of the competition when it comes to IT showroom infrastructures. David Prentice BMW / MINI have never been hesitant of embracing change in technology and in doing so have enjoyed the advantages in customer service and professionalism it brings. This ultimately adds to the whole customer experience reflected in a loyal and growing customer base and reputation far beyond the Co. Armagh area.
To provide a secure and managed WIFI infrastructure for 3 networked areas of the company. Those key areas included customers while waiting on sales or service representatives to deal with them, staff as they move around with mobile devices and for sales, as they use the impressive sales internet hub to help when discussing vehicle options with customers. These three secure networks needed to be provided by one centrally managed networked switch solution.
The management of David Prentice can now monitor all internet traffic and usage from a portal in real time for all three secured wireless networks. This allows easy access to regulate internet usage on the customer network in terms of security and ethical web-site browsing, so as to protect the David Prentice, BMW and Mini brands. Staff no longer need to repeatedly log-on to the staff WIFI network on a daily basis with their BYOD's even when walking from one showroom to the other across the road using the seamless WIFI connection. With the latest high definition visual technology being used to aid in the sales process, staff in both showrooms can rely on the nessessary and un-broken bandwidth without the worry of waiting on the dreaded "Hour Glass". Having been the first BMW / Mini dealership in the whole of Ireland and one of the first in the UK to complete this Project the David Prentice reinforced their position as a top UK dealership within the BMW UK and Ireland family.
FUEL have provided David Prentice BMW/Mini with their Infrastructure requirements for many years and were keen to secure their services again for consultative advice and expertise on how to provide this complex WIFI solution. FUEL fully investigated the requirements of David Prentice and it was clear that the normal WIFI setup would not be sufficient and so recommended and implemented a structured and centrally managed WIFI network solution. This cutting edge and fully managed switched network distributes bandwidth as and where it is needed under well thought out set-out controls.
"Paul Trouton and his team at FUEL did an exceptional job in ensuring we were the first BMW / MINI dealership in Northern Ireland to benefit from this state of the art technology. FUELs commitment to the project impressed me greatly throughout and I look forward to our continued partnership with Paul and his team."
Martin Mahon, Aftersales Manager
Antrim Construction Company Limited, often referred to as ACC Limited, is the principal company within the Ladyhill Holdings Group. The company was first registered in 1967 and today is one of the largest private residential property developers in Northern Ireland. The Ladyhill Holdings Group also includes Boville McMullan Limited - a quarry and specialist aggregate company and Prospect Private Nursing Home.
Replace three aging Microsoft Servers with a virtualised environment. Migrate Sage 200 and Construct into new environment. Provide a secure multiple side wide VPN. Provide full backup and disaster recovery using Veeam and multi-location NAS. Carry out the migration for 25 users without any downtime.
Centralised infrastructure. Flexible platform for future growth. Improved disaster recovery with Veeam & multiple NAS locations. Reduced cost of ownership through reduced hardware. Zero disruption to operation of company.
A fully virtualised server environment was installed to provide all the requirements for Exchange, Sage 200, Construct as well as Office. "Veeam" back-up solution in conjunction with a multiple NAS storage device was used to provide backup and disaster recovery. Secure firewalls were setup across multiple sites to provide a secure and fast VPN back to head office. Remote desktop access was granted for all out-of-office staff.
We have been using Fuel for about seven years now, as well as taking care of our day to day IT management they have on two occasions performed complete new server installs, which on both occasions was carried out with ease and minimal disruption. They are a friendly bunch who are always on hand to help, they also have the ability of translating geek speak to normal speak which certainly makes things easier to understand!
Peter McMullan, Director
Since its establishment in 1986, McKenna Precision Ltd. have become one of the leading Precision engineering companies in the UK and Ireland. Through continued investment in state-of-the-art machinery and facilities, McKenna have transformed from a small family business serving the quarry OEM industry into a global supplier providing bespoke solutions to customers around the world. It is very much a hands on business with a belief in training and good communication. Its highly capable workforce has played a critical role in the company's success with a large majority of its Managers and Supervisors emerging from the shop floor.
The Sage 50 accounts solution had not been fully utilised and only being used for billing and year-end accounts. Running on an IT environment that was overdue an infrastructure refresh, the functionality of the Sage 50 solution was being curtailed by the slow performing server.
Implementing Sage 50 Manufacturing at McKenna Precision Engineering has brought about significant benefits including a major increase in turnover. Conor McKenna, Managing Director of the company attributes this substantial increase to fully utilising Sage 50 and more importantly to the introduction of Sage Manufacturing.
Having replaced the ageing IT platform with a high performance small business IBM server from the hardware team at FUEL, McKenna Precision Engineering were able to engage the Sage Department at FUEL to provide Sage expertise and knowledge. This level of support had been lacking from McKenna's previous "Sage Business Partner" and as a result of working with FUEL now, things started to improve. FUEL, being the leading local Sage Business Partner in relation to 'Manufacturing Solutions', also highlighted the benefits of purchasing and implementing 'Sage Manufacturing'. This they did and progressed to a successful conclusion with the new bookkeeping staff at McKenna Precision Engineering.
"We have already seen our turnover treble through our improved controls facilitated by Sage Manufacturing. We are on a journey of improvement and are delighted that Sage and FUEL are helping us to achieve our goals."
Conor McKenna, Managing Director
Copeland Ltd based in Cookstown is part of the global Emerson Climate group of companies. Employing over 200 people in the local plant the factory manufactures compressors for both commercial and residential customers. Their plant uses robotic production methods to manufacture on a continuous 24 hour rolling basis.
To design and build a number of robust and rugged computers that would be used to control the robotic production line 24 hours a day in a harsh environment. In addition to allow for easy access and maintenance of the new computer systems.
Reduced downtime, increased performance and reliability. Easily serviceable chassis and components. Fast service backup.
A rack mounted environmentally strong PC was designed that would offer high levels of reliability, consistant levels of cooling and easy maintenance. These bespoke computers are designed not only to be durable but also to be easy to access and fast to swap out. Since going into place, FUEL's industrial computers have been in operation for over 10 years. They continue to run the robotic production lines at Copeland to this day.
"We have been using the FUEL industrial computers for many years and based on the quality of the systems, we will continue to use them for years to come"
Sean Doherty, IT Manager
Kennedy Fitzgerald Architects has been established for over 50 years and has grown to over 25 Chartered Architects. One of the early adaptors of Computer Aided Design (CAD) back in the 80s to produce 2D wireframe plans, Kennedy Fitzgerald quickly saw the benefits of what this new technology had to offer forward thinking practices like theirs.
To provide a company wide IT solution that deals with the requirements of BIM (Business Information Modelling) for 25+ staff and in addition maximise the speed with which Kennedy Fitzgerald Architects could communicate with their customers and government bodies. In addition there was a real need for desktop performance in order to minimise image rendering times and therefore speed up production of client proposals.
Compliance with new standards set by BIM. Safe and secure storage of company data. Increased performance in CAD rendering time and reduced production time for new proposals.
A fully virtualised server environment was installed to provide all the requirements of BIM. "Veeam" back-up solution in conjunction with a separate NAS storage device was used to provide backup and disaster recovery solutions. In addition, FUEL CAD Stations were provided to the staff in order to provide high performance rendering power to the desktop. These hand built workstations have been provided to Kennedy Fitzgerald Architects for many years now.
It is vitally important that we as an architectural practice concentrate on what we do best and design iconic buildings and to do this we need to have complete trust in our IT provider to remove any distractions. To do this we have relied for many years now on FUEL and will continue to do so for their advice, expertise and quality of service to provide us with peace of mind. That will in turn help us to remain one of Northern Irelands successful, forward thinking and innovative architectural practices.
Norman Hutchinson, Partner
Derry Refrigerated Transport is a leading service provider for chilled and frozen distribution throughout Ireland, the UK and Europe and is a provider of a cold storage warehousing service in its modern storage facility in Co. Armagh. A large fleet of temperature controlled vehicles ensures that the quality of service remains at the highest levels at all times. As a specialist provider Derry Refrigerated Transport understand the needs of your business and we are determined to protect your business, investing in the most up to date technology available to do this. Their dedicated and highly skilled transport team operate a high quality transport management system to help service their client's needs. Their years of experience within the industry gives their customers the confidence that they will implement the most efficient delivery method for their products.
Like all other successful companies, rapid growth of the Derry Transport managing the growing business and associated increasing costs was becoming more and more of a concern. The company was using an existing cloud based transport and e-mail solution on ageing PC's and it was becoming clear that the company was outgrowing their existing IT Platform. Derry Transport agreed with FUEL that it was time to set out a strategic plan for their IT Infrastructure incorporating more resilience into their everyday operation.
One of the major benefits of the new IT Infrastructure was speed for all individuals across all platforms. The new On-Premise solution also provided enhanced stability and resilience giving piece of mind to the company management. Costs were visibly reduced and Office 365 provided a more mainstream cloud environment that comfortably handles around a staggering 120,000 incoming e-mails each month for the smooth running of the business. The main benefit to Derry Transport as a result of engaging FUEL as their IT Partner for the implementation of this major IT Infrastructure refresh was that it was planned and carried out by FUEL engineers with no major downtime - a critical aspect of the project for a 24/7 logistics specialist like Derry Transport.
FUEL installed a new State of the Art On-Premise fileserver along with a workstation refresh which included 16 new PC's linked to the network. This new server was fully virtualised with the future projected growth of the company in mind. To take advantage of the speed of the new server the computer cabling infrastructure was completely replaced and an enhanced, more stable back-up solution was put in place. The old legacy cloud based transport solution was replaced with a more robust On-Premise solution to increase speed and reduce recurring costs. The legacy cloud e-mail solution was also replaced with MicroSoft Office 365 to handle the ever increasing volume of e-mails for the growing business.
Working with people like Charles Deering and Neil Davis made our process of change stress-free, from the initial consultation to the creation of the vision of what Derry Transport required. Both their knowledge and expertise helped put in place a bespoke plan to bring our IT system right up to date. Being able to provide this solution without shutting down was what we needed, and FUEL made this a major focus. They worked outside the normal boundaries and avoided additional costs to the business. FUEL provided Derry Refrigerated Transport with an affordable solution to adapt to the new business software requirements and working at a much better speed to reduce down time and save money. Just twelve months later we have ordered a further four computers due to the business having grown by a further sixteen percent. Again this was supported by FUEL and the relationship only continues to develop. The solution has proved itself a success both from a security of information perspective as well as a financial one. Having less down time, improved linkages between emails and uniform computer facilities in the office are just a few of the advantages. Having a team like FUEL available who understand your business needs is very much the key the process.
Patrick Derry, Managing Director
Based in Donegal, Errigal Seafood started out in life as a food processing co-operative. Today the company has grown into one of Europe's largest seafood meat processors, supplying many of the major retailers in France, Italy, Portugal, Sweden and Spain, as well as exporting to customers as far afield as South Korea and Japan.
To streamline Errigal's global but disparate sales order processing and enhance their accounting and process control functions.
Fast and accurate order entry is now available to global agents with price, margin and discount control. The virtualised server was installed seamlessly with considerable savings in capex and running costs and excellent future proofing. Manufacturing control functions are now being specified for roll out later in the year.
A virtualised IBM server was installed in a private cloud environment to improve communications. Core accounting and sales order processing functions were migrated from TASBooks to Sage 200.
"Everyone was on a high after very successful training sessions. When you hear people saying wow around the table you know you're on to something good!"
Conor Jones, IT Manager
Established in 1986 Seconique has become one of the largest independent importers and wholesalers of flat pack furniture in the UK. Our aim to provide customers with a comprehensive product range, first class service and outstanding value has not changed since we were first established.
To migrate their aged server infrastructure of multiple servers (originally supplied by FUEL 10 years previously) to a fully virtualised server solution based on IBM X Series servers and Microsoft HyperV. To carry out this migration with minimum downtime and disruption to the UK wide business.
Get away from aging hardware and infrastructure. Improve company wide performance through up the minute hardware and systems and also move to Veeam for a full disaster recovery planning.
Existing domain and active directory was extensively cleaned prior to the migration. New high end X3500 servers were installed along with backup NAS's, Veeam, Switches and replacement UPS. The old exchange, AD and DC were optimised and corrected ready for migration. Migration was carried out over to the fully virtualised server environment with zero downtime to the company. Time was spent setting up Veeam to fully backup and DR the entire platform.
"We have used FUEL computers at our site in Northern Ireland for over 10 years, They have recently replaced our old 2003 domain with a virtualised 2012 domain. This took two weeks from start to finish and involved a team of FUEL engineers working with my teams at our head office in the West Midlands and in Ballygawley to make sure the transition was as seamless as possible, I am extremely happy with the result and whenever FUEL are involved I dont have to worry.."
CHRIS JOESBURY, IT MANAGER
A group of companies in Lisburn and Markethill with sales offices in Portugal & Spain, who manufacture a wide range of plastic products.
Primarily, to produce accurate management information for manufacturing units and sales staff, using a stable and secure platform comprising financials, CRM and remote working.
Improved operational control, particularly job costs and stock management, through an integrated system with international remote working. Simplified communication using tablets instead of PC's across Europe.
Sage 50 Financials, Manufacturing and ACT, supported by virtualised servers, thin client workstations, NetPilot firewall and remote desktop services across both PC's and tablet systems across Europe.
"We now have less clutter in the office and a fast and up to date solution which is easy to back up and keep up to date. We recently added ipads for our sales reps who access the system through 3G which is great. FUEL's approach was professional and I think they recommended a solution that suited our business perfectly."
Roger Pannell, Owner Unicorn Group
Every 15 seconds someone uses a CIGA Self Test. Based in Ballymena and Utrecht, they employ 16 staff and supply tests to ASDA, Boots, Tesco, Morrisons, Waitrose and Sainsburys, with distributors across Europe.
To automate shop floor processes including bill of materials, stock management, procurement, tractability, product expiry dates, works orders, management of production labour and operation costs, with production scheduling and control.
Improved operational control, through an integrated system.
Sage 50 Manufacturing Controller, integrated with their existing Sage 50 Financial software. Additionally, they are now Installing Sage ACT! for improved communication with customers and prospects.
"We have clearly benefited in terms of FUEL's configurations to our specific needs, their timely implementation, improved integration, ease of data entry, and improvements to our management information and customer service."
Allan Armstrong, Operations Director