Fuel provide IT support for independent retail giant
Newell Stores aim is simply to produce fresh food using the best quality local ingredients, in attractive stores, staffed by local people. Daily they work with local suppliers and customers to ensure the food they produce, and sell is of the highest quality possible.https://www.newellstores.com/
For 18 years, FUEL supplied background support to Newell’s Sage software and IT Infrastructure platform. With the rise of security threats, Ransomware and data breaches in retail, the company knew they needed the help of an IT solutions provider.
#02KEY BUSINESS BENEFITS
The Newell Group appreciated the FUEL 360-degree approach to IT developments and issues. With a formal IT support contract now in place, FUEL have taken the worry out of any future. The efficiencies gained by implementation of a “Paperless” system, has led to plans to expand its use throughout the company’s other groups.
FUEL was selected as the Newell Group’s formal IT Partner and now supplies a formal level of contractual support. Building on this 18 year business relationship with FUEL, gives peace of mind throughout the business.
“FUEL doesn’t provide sticking plaster solutions to IT problems. They take on board every aspect of an issue, advised the most appropriate solution and fulfil this in a timescale that suited us”.
Colin Conway, Director, Newell Group
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